“We will provide the most dependable service in the
industry. We will continually search for opportunities to
perform our services faster, cheaper and better."
About Us:
Ours is a growing, state-of-the-art medical transcription
company located in HiTech City of India, Hyderabad. Our
company has pertinent infrastructure that gives you an
installed capacity of 100 transcriptionists with 25 quality
analysts. Our team includes board-certified physician,
transcriptionists, quality analysts, many with over 10 years
of individual experience in different fields such as
security maintenance, health information management
professionals and dedicated computer systems engineers.
The experience and solid leadership of our executives, along
with the talent and dedication of our employees, help to
make our services to healthcare a success. We are offering
an offshore transcription facility to universities,
multispecialty hospitals, clinics and solo physicians. Daisy
Systems is known to give genuine services and structural
management to your transcripts. Our company offers an array
of cost-effective medical transcription services as per AAMT
& HIPAA guidelines with high-quality and out-sourced
solution for your transcripts. Our company has robust
internal systems that are equipped to meeting its
commitments consistently and making our services the best.
TRAINING DEPARTMENT:
Daisy systems has a comprehensive curriculum designed
especially for medical transcription training, which is a
supportive system to transform people as medical
transcription professionals, as it is the job of the medical
transcriptionist to make sure that all sorts of reports are
accurate. We derive our strength from combining the
expertise of experienced, well-trained, responsible and
dedicated medical language specialists with creative and
innovative IT professionals. A prerequisite to employment is
that all employees are required to sign a confidentiality
agreement.
PRODUCTION TEAM:
The most valuable asset that our company is production
department, which contain a core team of medical
transcriptionists, quality analysts and medical
proofreaders. This is a three-tier transcription analysis
and the job move around the three levels with two supportive
groups in any formation until the production team is
satisfied.
COORDINATORS: Who take care of work to be distributed
equally and get it done by each level with great timing to
achieve client specific TAT.
MT: Who transcribe and sends to next level.
AQA: Work done by MT gets checked in the next level by an
assistant Quality Analyst.
QA: The copy goes for final check to Quality Analyst, who is
a qualified doctor or senior authorized personnel.
FORMATTERS: Doctor is assured of having a final copy even
without minor or formatting errors while getting hard copy
at his desk.
2- 24 hour turnaround time.
Every physician is assigned a team, which remains
the same.
Teams that are constantly trained in our training
centers.
Ability to work long hours, high-level of
concentration over long periods of time.
Electronic Medical Dictionaries.
American Drug Index.
Quick Look.
Our own database.
HUMAN RESOURCE MANAGEMENT SYSTEM:
Our company team
has its own methods for providing the five functions such as
coaching, feedback, setting pay, determine promotions, and
error-free documentation. Performance appraisals must be
completely discarded and replaced in organizations to
accomplish their stated goals. They promote positive
behavioral change, reducing turn around, refining succession
planning and provide a path to walk with people that will
increase positive performance of every individual in the
company. Their responsibility in our company extends:
Monitor all the employees of the company.
Making daily assessment chart of an each individual.
Daily feedback to employee.
Establishing effective and respectful communication
between a manager and the people who report to him.
Random and routine audit evaluation of transcripts’
works.
Providing them a health insurance and provident fund
facility.
Arranging recreational tours to our staff to gear up
themselves.
SOFTWARE AND HARDWARE DEPARTMENT:
We constantly
re-engineer the dictation/transcription process in order to
take full advantage of the latest advances in computers,
networking and digital technology. Combining these
technologies with competent transcription skills allows us
to provide cost-effective solutions to meet or exceed your
transcription needs.
Microsoft Word of MS Office 2000
Fax capability.
Simple file transfer.
Sound/Media Players and converters such as DSS,
Gold-Wave, Windows media player, PC-dart are all
used that allow adjustment of pitch and speed, for
more accurate transcription.
We support Digital recorders, toll free number and
computer dictation.
Secure 256 bit encryption and HIPAA compliant.
Audio cards, headphones, foot pedals.
FTP or e-mail systems..
24x7 customer service on all our services.
S/w developed to maintain doctor’s database
regarding patients as per requirement.
DATA SECURITY MANAGEMENT (CONFIDENTIALITY OF INFORMATION):
Electronic processing and transfer of data via
multiplexer/router/modem is encrypted and password protected
to ensure privacy and confidentiality. Dedicated leased
lines and firewalls ensure security of data. We are
committed to ensuring that all necessary policies,
procedures and safeguards are in place at all times to
comply with HIPAA privacy rules. We respect all patient
information, transactions, code sets, privacy, security and
identifiers that are provided by our client and do not
disclose any of the information. Confidentiality of patient
and practice information is assured.
Daisy Systems is rolling out a series of next generation on
demand business applications. These services span across varied vertical domains
such as Collaboration Services, Web Conferencing Services,
CRM, Project Management, Help Desk Management and Market
Research Tools. These are developed in 'Software as a
Service' model and are targeted towards small and medium
sized organizations in mainly English speaking countries
such as USA, UK, Australia and New Zealand.
